After providing information on the platform economy in the first part of this series, we are now focusing on the customer experience as another driver of digitalization. The need to provide customers…Latest news
The current coronavirus pandemic has revealed shortcomings in many areas. When it comes to digitalizing their processes, there is a need to catch up in many places - something that companies have…Latest news
Retain customers in the long term with the help of CRM systems
Successful customer experience management (CXM) starts with customer acquisition: companies provide potential customers with the right…Latest news
We have made it into the illustrious round of the top 100 digital agencies in the BVDW ranking for 2019. The internet agency ranking of the Bundesverband Digitale Wirtschaft (BVDW) e.V. is the…Latest news
Corona crisis as a driver of digitalization
The current coronavirus pandemic has not only turned the world upside down, but has also revealed shortcomings in many areas: from unfavourable…Latest news
Successful customer experience management (CXM) starts with customer acquisition: companies provide potential customers with the right information at the right time and at the right touchpoint during…Latest news
Dear business partners,
Our lives are currently completely dominated by the corona pandemic. As a company, we are of course also affected and for our team and our families, health is currently our…Latest news
Data protection-compliant websites in the area of conflict between GDPR, cookie ruling and ePVO
Protecting personal data on the internet is a challenge for which a binding legal basis is still…Latest news
Successfully designing middleware projects
The Millennium Falcon from Lego consists of around 7,500 individual parts. Elaborate details, such as two quad laser cannons, a concealed blaster cannon,…Latest news
Why CRM is needed to inspire energy customers
A rough wind has been blowing through the energy sector for a long time. To be successful in this highly competitive market, it is not enough to simply…Latest news
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